Privacy Policy
Effective Date: July 24, 2026
1. Introduction
Boxer Plumbing ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at boxerplumbing.com or contact us for plumbing services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.
2. Information We Collect
We may collect the following types of information:
- Personal Identification Information: Name, email address, phone number, and service address when you submit our contact form or request a quote.
- Usage Data: Information about how you interact with our website, including pages visited, time spent on pages, and referring URLs.
- Device Information: Browser type, operating system, IP address, and other technical identifiers collected automatically when you visit our site.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and service requests
- Schedule and coordinate plumbing services
- Send you confirmations, updates, and service-related communications
- Improve our website and customer experience
- Comply with applicable laws and regulations
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. How We Share Your Information
We may share your information only in the following limited circumstances:
- Service Providers: Trusted third-party vendors who assist us in operating our website or conducting our business (e.g., email delivery, scheduling tools), subject to confidentiality agreements.
- Legal Requirements: When required by law, court order, or governmental authority.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our site may not function properly without cookies.
6. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Third-Party Links
Our website may contain links to third-party websites (such as our social media profiles). We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children's Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.
9. Your Rights (California Residents)
If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), including the right to:
- Know what personal information we collect and how it is used
- Request deletion of your personal information
- Opt out of the sale of your personal information (we do not sell personal information)
- Non-discrimination for exercising your privacy rights
To exercise these rights, please contact us using the information below.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us: